Decisions Models for Processes and Chatbots
Decisions are everywhere. Modelling decisions is important in processes, information systems, service applications, AI and analytics, and so many other areas. So modelling decisions in the correct way is imperative. This session is about decision modelling, and about how decision models and process models can be combined into an integrated model. It is also about how decision models can be made explainable using a generic chatbot interface.
In analogy with the Business Process Modelling & Notation Standard (BPMN), a Decision Model & Notation standard (DMN) was developed, that allows to model decisions and processes separately. Modelling business processes is essential for business effectiveness and efficiency, but knowledge-intensive processes incorporate lots of decisions and decision knowledge, that should not be hidden in complex and inflexible process flows. Decision models are also an excellent medium for advice and explanation, creating intelligent assistance for various decision related service questions.
Lecture at NEMO2024
Date/Time: Wednesday, July 17, 2024 at 14:00